Effective Date: 28.09.2025

Website: www.pawfectlytrainedlondon.com
Business: Pawfectly Trained London

At Pawfectly Trained London, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
   
• Service Information: Details about your dog, training goals, and booking information.
   
• Payment Information: When you purchase services, we collect necessary payment details (processed securely via our payment provider; we do not store full card details).
   
• Website Usage Data: IP address, browser type, pages visited, and cookies to improve your experience.
   

We use your information to:

• Provide and manage our dog training services.
   
• Respond to enquiries and customer support requests.
   
• Process payments and bookings.
   
• Send updates, reminders, and relevant service information.
   
• Improve our website and services.
   
• Comply with legal and regulatory obligations.
   

We do not sell or share your personal information with third parties for marketing purposes.

We may share your data only with:

• Service providers (e.g., payment processors, website hosting, scheduling software).
   
• Legal authorities if required by law or to protect our legal rights.
   

All third parties are required to keep your information secure and only use it for agreed purposes.

Our website uses cookies and similar technologies to:

• Ensure proper website functionality.
   
• Analyse traffic and improve user experience.
   
• Remember your preferences.
   

You can adjust cookie settings in your browser at any time.

We will retain your personal information only for as long as necessary to:

• Provide services you have requested.
   
• Meet legal, accounting, and reporting requirements.
   

When data is no longer needed, it will be securely deleted.

Under UK data protection laws (UK GDPR and Data Protection Act 2018), you have the right to:

• Access the personal data we hold about you.
   
• Request correction of inaccurate or incomplete data.
   
• Request deletion of your personal data (subject to legal requirements).
   
• Restrict or object to the processing of your data.
   
• Request transfer of your data to another provider.
   

To exercise these rights, please contact us at hello@pawfectlytrainedlondon.com

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no online system can be guaranteed to be 100% secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Pawfectly Trained London

📧 Email: hello@pawfectlytrainedlondon.com

📞 Phone: 07540065702

🌐 Website: www.pawfectlytrainedlondon.com